A1 and Blinking: Secure prepaid number registration in just a few clicks
We are delighted to announce the beginning of our collaboration with A1 Serbia, a member of the A1 Telekom Austria Group, a leader in digital services and communication solutions in the Southeast European region. This company stands out for its commitment to digital transformation and innovation, which contribute to the advancement of not only their business but the entire telecommunications sector. That’s why it was easy for us to efficiently implement our joint innovative project – online registration of prepaid users.
As required by legal regulations, all mobile network operators must register all prepaid service users, including those who started using the service before the new rules took effect. As of February 10, 2025, new prepaid numbers will not be usable without prior registration. Regarding existing prepaid users, they will be required to complete their registration no later than April 10, 2025, to continue using the services without interruption.
This change has brought significant challenges for mobile operators, including registering a large number of users within a relatively short timeframe, introducing new procedures, and placing additional burdens on employees at retail locations.
Recognizing the complexity of the situation, A1 Serbia identified the need for a reliable partner to help address these challenges. In this process, they chose Blinking as a solution that offers security, simplicity, and compliance with legal requirements. Blinking is an official provider of a basic-level electronic identification scheme, registered with the Ministry of Information and Telecommunications’ Register of the Electronic Identification Service Providers and Electronic Identification Schemes. This guarantees that A1 Serbia can fully digitize the prepaid user registration process while adhering to all prescribed standards.
With Blinking’s solution, users can register their number in under a minute via the A1 Serbia website, without visiting a physical store. The process is quick and straightforward—the user enters their phone number, photographs their ID document, and takes a selfie to verify their identity. The entire process is powered by artificial intelligence, ensuring full compliance with privacy regulations and the highest data protection standards. Everything is designed to be as convenient as possible, allowing users to quickly complete registration and continue using their mobile operator’s services without interruptions.
This collaboration is an excellent example of how innovation can help companies digitize their processes. While users benefit from a fast and convenient solution, mobile operators like A1 Serbia ensure regulatory compliance while setting new industry standards for the future.
“Our collaboration with A1 has been a great opportunity to showcase the flexibility and adaptability of Blinking’s solutions to various needs. We are proud to be part of the digital transformation in telecommunications and to see our work directly improving the user experience. This is yet another confirmation that implementing innovations in online channels can quickly lead to outstanding results, cost reductions, and enhanced customer experience” said Miloš Milovanović, Founder and COO of Blinking.
